Privacy & Data Handling

How we collect, process, and protect your information under Canada Labour Code compliance standards.

01

Data We Collect

We collect information you provide through contact forms: name, email address, phone number, and message content. Technical data such as browser type, device identifiers, and IP address are logged during site visits. Analytics events track page interactions and navigation patterns to improve service delivery.

02

How We Use Your Data

Your data is used to respond to inquiries, provide ergonomic and occupational hygiene consulting quotes, and send compliance updates if you opt in. Technical data helps us diagnose site performance issues and optimize content for factory floor professionals. We do not sell or share personal data for third-party marketing.

03

Cookies & Tracking

We use session cookies to maintain form functionality and persistent cookies for analytics (page views, referral sources). You can disable cookies in your browser settings, but some features may not work correctly. No advertising or cross-site tracking cookies are deployed.

04

Data Storage & Retention

Contact form submissions are stored securely on our hosting provider’s servers in Canada. We retain personal data for 24 months after the last interaction, after which it is permanently deleted. Analytics logs are anonymized after 6 months. You may request earlier deletion at any time.

05

Your Rights

Under PIPEDA and applicable privacy laws, you have the right to access, correct, or delete your personal data. You may withdraw consent for data processing at any time. To exercise these rights, contact us using the details below. We will respond within 30 days.

06

Third-Party Processors

We use a Canadian hosting provider for website infrastructure and a privacy-compliant analytics service. No data is transferred outside Canada. We do not use third-party CRM, payment processors, or email marketing platforms that would access your personal information.

Cookie settings

We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.